At i.safe MOBILE, we not only assist you in using your mobile Ex devices, but also ensure that you receive exactly the support you need in your everyday work.

For us, support means fast, competent help with questions and technical problems.
Service, on the other hand, covers everything related to repairs, ensuring that your hardware functions reliably in the long term.

Together, service and support ensure that your work processes run safely, stably and without interruptions.

 

We offer you:

  • An international service centre network
  • 24/7 access to our service tools
  • Fast repair times of usually 10 working days
  • Easy repair status enquiries
  • A fast and transparent online ticket system
Service Portal i.safe MOBILE
Guarantee
Explanations of our warranty terms and conditions – our service covers many aspects. Further information can be found here.
To the warranty information
Repair Centre i.safe MOBILE
Service
Is your i.safe MOBILE device faulty? Simply submit a repair request via our ticket system and track the progress online at any time.
To the service desk
Repair request i.safe MOBILE
Support
Here you will find expert assistance with all questions relating to our products. From FAQs to direct contact.
To support
Manuals, Datasheets and more | i.safe MOBILE
Downloads
Data sheets, manuals or certificates – find all important documents relating to our products with just a few clicks.
To the downloads
Security Updates i.safe MOBILE
Security updates
Security is a priority: our development team regularly provides Android™ security patches for your i.safe MOBILE devices – for optimum protection of your company data.
To the security updates