Excellent customer service and your satisfaction are central to our corporate philosophy. You can rely on our reliable, worldwide service just as you can on our devices. The teams in our service centres will be happy to assist you with any questions you may have about your mobile device.

Warranty claim

Does your i.safe MOBILE device still have a warranty? The warranty form below allows you to reliably check the warranty status by entering your serial number or IMEI.

Warranty claim

Warranty conditions

In addition to the statutory warranty, we offer a guarantee on our various products. Below you will find a detailed explanation of the requirements.

Warranty conditions

FAQ & Aid

In order to provide you with the best possible service, you will find relevant information and assistance on our products in our FAQ section, as well as general explanations on our mobile communication solutions.

FAQ & Aid

Service centres

Our worldwide network of authorised service centres provides you with competent support when needed. A team of qualified service technicians guarantees the professional repair of your device.

Service centres

Contact

Do you have questions that our website could not answer or would you like to contact one of our service centres directly? Please submit your request using the following contact form. Our service team will contact you as soon as possible.

Submit your request

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