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Privacy Policy

Protecting your privacy is very important to us. Therefore, all our data processing procedures (e.g. collection, processing and transfer of data), comply with the statutory provisions of European and German data protection law.

The following statement gives you an overview of which data concerning you are requested on our websites, how those data are used and forwarded, how you can obtain information about the information provided to us, and what security measures we take in order to protect your data.

  1. Who is your point of contact (Controller) for your data protection concerns?

    The Controller for all data processing operations carried out via our websites, within the meaning of data protection regulations, is: MOBILE GmbH,
    i_Park Tauberfranken 10,
    D-97922 Lauda-Königshofen,
    Fon +49 (0)9343 60148-0,
    Fax +49 (0)9343 60148-99, 

    In compliance with legal requirements, we have appointed

    Klaudia Guist
    i_Park Tauberfranken 10, D-97922 Lauda-Königshofen
    Fon: +49 (0)9343 60148-0

    as Data Protection Officer in our company.
    Please direct any enquiries concerning data protection, as well as the assertion of data subject rights (see below), to the above address [for the attention of our Data Protection Officer].

  2. What data do we need from you for the use of our websites? What data are collected and stored when you use our websites?

    Personal data means any information relating to an identified or identifiable natural person (“Data Subject”), such as your name, address, telephone number, date of birth, bank details and IP address.

    As a basic principle, we collect and use personal data from our users only where this is necessary in order to provide a functional website, and to deliver our content and services. As a rule, personal data concerning our users is collected and used only with the user’s consent. An exception is made in cases where prior consent cannot be obtained for practical reasons and processing of the data is permitted by law.

    Usage data

    When you use our website, the following data, known as usage data, are logged and stored for internal system-related and statistical purposes only:

    IP, directory protection user, date, time, pages accessed, logs, status code, data volume, referrer, user agent, host name accessed.

    The data are also stored in our system’s log files. These data are not stored together with other personal data concerning the user.

    The legal basis for temporary storage of data and log files is Art. 6 (1) (f) of the General Data Protection Regulation (GDPR).

    Temporary storage of the IP address by the system is necessary to enable delivery of the website to the user’s computer. For this purpose, the user’s IP address must be stored for the duration of the session.

    Data are stored in log files to ensure the functioning of the website. The data are also used to optimise the website and to ensure the security of our information technology systems. In this context, the data is not evaluated for marketing purposes.

    These purposes also constitute our legitimate interest in data processing, in accordance with Art. 6 (1) (f) GDPR.

    The data are erased once they are no longer required for the purposes for which they were collected. Data collected for provision of the website are erased once the respective session has ended.

    Data stored in log files are erased after a maximum of 60 days. Data may be stored for longer periods. In this case, user IP addresses are deleted or obscured, so that they can no longer be associated with the requesting client.

    Collection of data for provision of the website and storage of data in log files are absolutely necessary for the operation of the website. Consequently, the user has no option to object.


    You can contact us via the e-mail address provided. In this case, the user's personal data transferred along with the email will be stored.

    We use your data only to process your request, and we may contact you for this purpose using the contact data provided. These data will not be used for advertising purposes or forwarded to third parties.

    The legal basis for processing the data transferred in the course of sending an e-mail is Art. 6 (1) (f) GDPR. Where contact is made with the aim of concluding a contract, an additional legal basis for the processing is Art. 6 (1) (b) GDPR.

    Personal data are processed solely in order to facilitate contact. This also constitutes the required legitimate interest in processing the data.

    The data are erased once they are no longer required for the purposes for which they were collected. Personal data sent by e-mail are erased at the end of the respective conversation with the user. The conversation ends when the circumstances indicate that the issue in question has been definitively clarified.

    Right to object:

    You shall have the option at any time to object to your personal data being processed. For this purpose, please use the contact options listed above. If you contact us by e-mail and object to the storage of your personal information, the conversation cannot not continue.

    In that case, all personal data stored at the time of contact will be erased.

  3. What security measures have we taken to protect your data?

    We have implemented a variety of security measures to reasonably and adequately protect personal information.

    Our databases are protected by physical, technical and procedural measures that restrict access to information to specially authorised persons, in accordance with this Privacy Statement. Our information system is behind a software firewall in order to prevent access from other networks connected to the Internet. Only employees who need the information to perform a specific task will have access to personal information. Our employees are trained in security and data protection practices.

    With e-mail communication, we cannot guarantee complete data security.

  4. E-mail advertising (e.g. e-mail newsletter)

    You can subscribe to a free newsletter on our website. When you register for the newsletter, only your e-mail address will be sent to us.

    During the registration process, your consent to data processing is obtained and reference is made to this Privacy Policy.

    No data is transferred to third parties in connection with data processing for sending out newsletters. The data are used solely for sending out the newsletter.

    The legal basis for processing the data following the user’s registration for the newsletter is the user’s consent (Art.6 (1) (a) GDPR).

    The user's e-mail address is collected in order to deliver the newsletter.

    The data will be erased once they are no longer required for the purposes for which they were collected. The e-mail address of the user is therefore stored for as long as the subscription to the newsletter is active.

    Withdrawal of consent previously granted:
    Subscription to the newsletter may be cancelled at any time by the user in question. For this purpose, there is a corresponding link in each newsletter.

    This also allows the withdrawal of consent to the storage of personal data collected during the registration process.

  5. Newsletter tracking

    In our e-mail messages we use what is known as newsletter tracking. This results in an analysis of the opening rate of emails and a click analysis within the newsletter. We use this technology to determine the level of interest in certain topics and to measure the effectiveness of our communication methods. This also constitutes our legitimate interest in accordance with Art. 6 (1) (f) GDPR. These data are segmented and stored anonymously. We do not share this information with anyone, and we do not attempt to associate the “click-throughs” with individual e-mail addresses.

    Right to object:
    By exercising your right to object to receipt of the newsletter (via the link mentioned above), you may at the same time object to the processing of your data for tracking purposes.

  6. When you use our websites, a cookie is placed on your computer. What does that mean?

    We use so-called cookies on our websites. Cookies are small amounts of data in the form of text information which the web server sends to your browser. These are simply stored on your hard drive. In each case, cookies can only be read by the server that previously placed them. They contain information about what you have viewed on a website, and when. Cookies themselves only identify the IP address of your computer, so they do not store any personal information, such as your name. The data stored in the cookies are not linked to your personal data (name, address, etc.).

    We use cookies to make our website more user-friendly. Some elements of our website require that the requesting browser be identified even after a page change. In the cookies, only the language settings are stored and transferred.

    We also use cookies on our website that enable an analysis of users' browsing habits. In this way, for example, the following data may be transferred:

    1. Search terms entered
    2. Frequency of site access
    3. Use of website features

    The user data collected in this way are pseudonymised by technical means. Thus, the data can no longer be associated with the requesting user. The data will not be stored together with other personal data belonging to users.

    You can decide for yourself whether or not to allow cookies. By changing your browser settings (usually found under "Options" or "Settings" in browser menus) you have the choice of accepting all cookies, being informed whenever a cookie is set, or refusing all cookies.

    The legal basis for processing personal data using cookies which are required for technical as well for analysis purposes is Art. 6 (1) (f) GDPR.

    The purpose of using cookies required for technical purposes is to facilitate the use of websites for users. Some features of our websites cannot be provided without using cookies. These require the browser to be identified even after a page change.

    User data collected via cookies required for technical purposes will not be used to create user profiles.

    Analysis cookies are used for the purpose of improving the quality of our website and its contents. Using analysis cookies, we learn how the website is used, thus enabling us to constantly optimise our content.

    These purposes also constitute our legitimate interest in data processing, in accordance with Art. 6 (1) (f) GDPR.

    Right to object:
    Cookies are stored on the user’s computer and transferred by it to our site. Thus, as a user, you have full control over the use of cookies. By changing the settings in your internet browser, you can disable or restrict the transfer of cookies. Cookies that have already been stored may be deleted at any time. This can also be done automatically. If cookies are disabled for our website, it may no longer be possible to make full use of all features of the website.

  7. Use of services for marketing and analysis purposes

    a) We use Google Analytics. What does this mean for your data?

    We use Google Analytics on our websites, a web analytics service from Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses so-called “cookies”, text files which are stored on your computer and which enable an analysis of your use of the website (see section 7). The information generated by the cookie about your use of this website are usually transferred to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will be truncated by Google in European Union Member States or other signatory states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, to compile reports on website activity, and to provide other services relating to website and internet usage to the website operator. Your browser’s IP address transferred via Google Analytics will not be combined with other Google data. You can prevent the storage of cookies by using the appropriate setting in your browser software. However, please note that if you do this, you may not be able to make full use of all the features of this website. You can also prevent the collection of data generated by the cookie and relating to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the browser plugin available at the following link:

    Right to object:
    As an alternative to installing the browser plugin, especially in internet browsers on mobile devices, you can prevent Google Analytics from collecting data by clicking on the following link:

    disable Google Analytics

    This causes a so-called opt-out cookie to be stored on your device, which prevents future collection of your data by Google Analytics when visiting this website.

    Please note that if you delete cookies in your browser settings, this may result in the opt-out cookie from Google Analytics also being deleted, meaning you will have to re-activate it.
    More information on how Google Analytics works and the terms of use and privacy policy for this service are available at and We would also like to point out that our websites use Google Analytics with the anonymizeIP extension, which means that IP addresses are truncated for further processing in order to prevent any association with an individual.

    b) We use Google Maps plugins. What does this mean for you?

    We use plugins from the Google Maps internet service on our website. Google Maps is operated by Google Inc., domiciled in the USA, CA 94043, 1600 Amphitheatre Park-way, Mountain View. When you use Google Maps on our website, information about the use of this website and your IP address will be transferred to a Google server in the USA and also stored on this server. We have no knowledge of the exact content of the data transferred, or of their use by Google. In this context, the company denies linking any data with information from other Google services and the collection of personal data. However, Google may transfer the information to third parties. If you disable JavaScript in your browser, you will prevent the execution of Google Maps. But you will also be unable to use a map display on our website. By using our website, you agree to the collection and processing of data by Google Inc. as described here. More information about the Google Maps privacy policy and terms of use are available at:

  8. Rights of the Data Subject

    If your personal data are processed, you are a Data Subject within the meaning of the GDPR, and you shall have the following rights vis-à-vis the Controller:

    Access, rectification, restriction of processing and erasure

    You shall have the right at any time, free of charge, to request information about the data being stored about you, their origin and recipients, and the purpose of the data processing via our websites. In addition, you shall have the right to rectification, erasure and restriction of processing of your personal data, provided that the legal requirements are met.

    Right to data portability

    You shall have the right to obtain the personal data which you have provided to us as the Controller in a structured, commonly used and machine-readable format. We may fulfil the conditions of this right by providing a csv export of the customer data processed concerning you.

    Right to be informed

    If you have exercised your right to rectification, erasure or restriction of processing by the Controller, the Controller has an obligation to inform all recipients to whom the personal data concerning you have been disclosed of this rectification or deletion of the data or restriction of processing, unless this proves to be impossible or entails disproportionate effort.

    You shall have the right to be informed about these recipients by the Controller.

    Right to object

    You shall have the right at any time to object to the processing of the personal data concerning you under Art. 6 (1) (e) or (f) GDPR, for reasons arising from your particular situation. This shall also apply to profiling based on these provisions.

    The Controller will no longer process personal data concerning you, unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or unless the processing is for the assertion, exercise or defence of legal claims.

    If the personal data concerning you are processed for direct marketing purposes, you shall have the right to object at any time to the processing of your personal data for the purpose of such marketing; this shall also apply to profiling where it is associated with such direct mail.

    If you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes.

    Directive 2002/58 /EC notwithstanding, you shall have the option, in relation to the use of information society services, of exercising your right to object by means of automated procedures using technical specifications.

    Revocation of declarations of consent under data protection law

    In addition, you may at any time revoke your consent with future effect, by contacting us using the contact details below.

    Right to lodge a complaint with the data protection authority

    If you believe that the processing of personal data concerning you breaches the EU General Data Protection Regulation, you shall have the right, without prejudice to any other administrative or judicial remedy, to lodge a complaint with a supervisory authority, in particular in the Member State of your place of residence, your place of employment or the place where the suspected breach took place.

    The supervisory authority with which the complaint has been lodged shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy under Art. 78 GDPR.

  9. Changes to this Privacy Statement

    We reserve the right to change this Privacy Statement for good cause and without prior notice. Please consult this page regularly, therefore, for possible changes to this Privacy Statement.
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